All of our chains and findings are gold filled or sterling silver! Some chains are also dipped into a tarnish-resistant coating for extra protection. Please refer to individual item descriptions for more information on specific products.

Short answer? Yes.

Long answer? Still yes, but it’s complicated. All the hardware we source is authenticated, pre-loved designer hardware. However, we are not officially affiliated with any designer brand, nor are we authorized jewelry makers for those brands. However, all of our hardware is sourced and authenticated to verify that it is, in fact, originally from a designer brand.

For the most part, our designer hardware is hand-sourced from antique malls, vintage stores, and estate sales, both in person and online. We also work with companies from around the globe that specialize in preventing fast fashion waste, which can include designer hardware. We love traveling to new cities to find new pieces to bring home for our shop, and have sourced pieces from across the country.

Our jewelry is tarnish-resistant, but any jewelry can tarnish if it is exposed to enough wear and tear. We recommend taking your jewelry off in the shower and while exercising, and limiting any exposure to sweat, perfumes, sunscreen, etc. All the pieces that we make are made with gold-filled or sterling silver hardware, which is tarnish-resistant, however they are not tarnish-proof. Our jewelry should not tarnish without significant exposure to external elements such as water, sweat, and/or perfume.

Our general return policy is that an inquiry must be made regarding a return within one week (7 days) of receiving your order in the mail, although we do reserve the right to assess all returns on a case by case basis. After this time has passed, you are welcome to reach out, but we make no guarantee that we can accommodate for your request outside of this time frame. When inquiring about a return or replacement, please include any relevant details such as your order number, if you would like a refund or replacement, as well as any pictures.

If a return is processed, you will be sent a pre-paid shipping label that can be put on a package and dropped off at your local USPS. Once the item is received, the cost of said item will be refunded, but we do not refund for any associated shipping costs.

If you bought an item at one of our in-person markets, please reach out via email (velouravintage@gmail.com) or on Instagram (@velouravtg). These will also be assessed on a case by case basis, but we would be happy to accommodate a return, refund, or exchange where possible.